PRLog (Press Release)– Jun 14, 2011– Oracle Support - Oracle Managed Services
As an Oracle partner, we have many years experience providing DBA support services for our own systems and for our customers. Oracle S best rc helicopter buy sell market place upport Overview - DBA services
Our Oracle Support service is entirely UK based and all database administrator's are Oracle Certified Professional or Oracle Certified Master.
We offer a range of 5 standard DBA packages from a basic business day package through to a comprehensive 24/7 package all of which are described on our website :- http://www.erintech.co.uk/Oracle-Support.html
Furthe r details of this service is described in our brochure:-http://www.erintech.co.uk/Oracle-support-brochure.pdf
DBA Package example - Platinum
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We offer two levels of service at this level: Platinum covers the business day from 08:00 to 18:00 and Platinum 24-7 provides full coverage 24hours a day.
Our popular Platinum package has the following key features:
* Named Account manager, Primary and Secondary DBA's – both OCP qualified
* Support hours 8am – 6pm Monday – Friday
* Full onsite healthcheck at start of contract and annually – enabling us to onboard your environment with our team
* Unlimited helpdesk access
* Covers up to 2 production and 2 non-production databases
* Includes manual daily checks and active monitoring
* Out of hours maintenance if required at no extra charge
* Upgrades and patching
* Primarily a remote service, but a DBA will come onsite at no extra charge if required
* Pro-active tuning and performance monitoring
* Database backup and restore
This is a full-featured DBA package for peace of mind and data security.
For a fraction of the cost of employing a full-time DBA your business enjoys these benefits:
* 10 hour coverage (no lunch breaks!) each working day * No worries about covering 1086274749 for absenses * Eliminate succession planning and recruitment costs * No training costs (or associated absence) * Out of hours maintenance is included at no extra cost * Access to a team of experts with vast accumulated experience * DBA services to an agreed SLA
Please see our website for furher details. http://www.erintech.co.uk/Oracle-Support.html
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